Service and Support

• Overview
• Professional installation and configuration of equipment
• Manufacturing direct support
• Preventative maintenance programs
• Authorized and trained repair services, backed with an extensive parts inventory
• Product and equipment demonstrations

To meet the needs of our customers over the last four decades, GF has adhered to a policy of providing reliable, efficient service and repairs to every item of packaging and fastening equipment we sell. These support services, branded as GF Service, include:

GF Packaging carries all necessary insurances as an added measure of security and peace-of-mind for clients. Accidents may happen on customer job sites and claims may result. At no additional charge, GF Packaging extends to its customers:

• Commercial Liability Insurance
• Workers Compensation and Disability Insurance
• Certified and Factory Trained Automation Technologists and Millwrights

Because we are an authorized dealer for the best-known packaging brands, our service technicians also have the benefit of accredited training with the manufacturers themselves.

GF Packaging maintains a detailed service history for every machine we service. We also carry an extensive parts inventory and we operate a fleet of fully stocked service vans that can be deployed 24 hours a day, 7 days a week to meet your emergency service requirements. The combination of training, machine knowledge and available parts means we can fix 90% of repair calls in 2 hours or less. We have the means to keep you in production.